Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Pflugerville Ages seen: 18 - 99 Joined ARC: 2019
Dr. Sanchez grew up in Brownsville, Texas, with five brothers and one sister. In his free time, he loves spending time with family and friends. He also enjoys the Austin trails, jogging, and biking. Dr. Sanchez’s favorite area locale is Lady Bird Lake because, he says, “I love the energy, there’s always something to do!”
I wanted to be a doctor since childhood, having been influenced by my grandmother, who was a healer in her community. I feel patients do better when they understand the disease process and how to treat it. Taking extra time to help my patients understand what is happening will lead to a better treatment outcome.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Diabetes risk management helps manage foot problems that can be caused by diabetes.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-989-2680 Fax: 512-406-7339
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everybody was friendly
Dr. Sanchez was very professional and seemed really concerned about my health issues. He listened to what I had to say and did everything possible to fix the issues.
Todo estuvo excelente 🙏🏻 lo único que faltó es que no me an enviado mi medicamento a la farmacia
El Dr. Hector Sanchez es un profesional excepcional. Tiene una gran paciencia con sus pacientes, es amable y siempre muestra una actitud positiva. A pesar de vivir lejos y haber cambiado de pliza en varias ocasiones, siempre me aseguro de poder continuar atendiondome con el, por la confianza y calidad de atencion que brinda.
I did not like that. The doctor came in and was in a rush to see the patient. I tried to explain what I was going through mentally and he said that he wasn’t there to listen that I needed a therapy so obviously I believe this doctor doesn’t care what patients go through Not even one minute to explain myself and he will cut me off but we need better communication
I’m good quick and easy in and out 😊
Dr. Sanchez is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)