Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2024
Gretta LaCouture was born and raised in Denver, CO. In her free time, she loves sports and being outside, spending a lot of time on Lake Travis racing sailboats. Gretta also enjoys running, cycling, playing pickleball and soccer, and going to Crossfit classes. She loves traveling and visiting family and friends all over North America. Gretta has a standard Sheepadoodle dog named Scuttlebutt, and loves spending time with her and taking her on all sorts of adventures! Among Gretta’s favorite local spots are Zilker Park with her dog, and Lake Travis for being on the water and watching sunsets.
Learn more about Physician Assistants.
I grew up fascinated by hospitals, providers, medicine and patient care, as my father typically worked in a hospital. I knew I wanted to pursue a career in health care. After suffering multiple sports injuries in high school and being cared for by doctors and physician assistants, I decided I wanted to be a PA. Throughout my training, I developed a passion for ENT and patient care for all ages. I want to create a space for my patients to feel heard, taken care of, and comfortable enough to ask questions and practice their autonomy. I take pride in providing empathetic, great patient care. I want my patients to leave the clinic feeling better, having a care plan in place, and/or receiving adequate information and patient education.
Sleep apnea is a serious, potentially life-threatening condition. Treatment may include oxygen, behavioral changes, surgery, therapy, or the use of a CPAP machine.
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ARC Ear, Nose, and Throat (ENT) physicians and advanced practice clinicians (APCs) can help treat your voice problems through consultation, and medicine. If surgery is needed, our ENT physicians have extensive training and experience with medical treatment and surgical management, allowing them to be your guide before and throughout surgery.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-260-1581 Fax: 512-406-7309
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Greta was very informative about my condition and the need for a new CPAP machine. Thank you for your service.
Gretta is excellent in treating my sleep apnea. She is patient and knowledgeable.
The provider was great as was the MA. The lack of respect for my time was hard. My appt was at 8am. I arrived at 740 to get checked in. I wasn't called back until 8:08 am. And then Gretta came in at abouy 8:20. I left around 845. I expected to be seen close to 8am.
The PA was excellent! She answered all my questions and gave me more information and incite about my hearing concerns. I was very impressed with her knowledge and understanding. Berkley Caldwell
Gretta and her assistant are the best!! Answer all your questions and make you feel like your health matters
Gretta was very nice and answered all my questions .
Welcome to the Ear, Nose, and Throat (ENT) team at ARC Round Rock!
September 27, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)