Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 0 - 18 Joined ARC: 2019
Dr. Averitt only sees patients at ARC clinics as needed. Read letter.
Please see below for the physician she recommends to patients wanting to transfer or establish care at ARC.
Dr. Averitt grew up in Norman, Oklahoma. When she is not working, she enjoys jogging with her Vizsla dog, playing with her young daughter and son, exploring and traveling, learning new languages, and doing hot yoga. Dr. Averitt and her family are looking forward to exploring all the local eateries!
Learn more about Doctor of Osteopathic Medicine (DO).
I was initially intrigued with medicine as a career when I discovered the possibility that I could use investigative skills in order to help diagnose, treat, and help people. I was drawn to pediatric medicine because I love being able to play a role in preventing future disease by laying the groundwork early with parents and their children. I enjoy sharing the most updated guidelines and research with families, in addition to my own practical advice from being a mother myself.
ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.
Developmental and Autism screenings are tests that help diagnose developmental challenges in children.
Many of our trusted ARC pediatricians offer pediatric ear piercing in a comfortable, clean, and safe environment.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
Hearing screenings are tests to help identify hearing loss in children and its severity.
If you choose to breastfeed, your ARC pediatrician, Ob/Gyn, advanced practice clinician (APC), or care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents with specialized educational materials, classes, and visits with a lactation consultant, as needed.
Hearing loss screenings for newborns help determine if your baby has hearing loss.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctor's or advanced practice clinician's (APC) philosophy of caring for infants, children, and teens.
When you have concerns about your child’s mental or behavioral health, an ARC pediatric mental health physician or advanced practice clinician (APC) can work closely with you and your child to determine the kind of help and resources your child needs.
Radiology services at ARC use imaging to diagnose and treat diseases visualized within the human body. Our full and partial body radiology equipment is a state-of-the-art digital radiology system that offers fast processing, elimination of films, and the ability of our doctors to view images and reports online.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
It was our first time meeting Dr. Averitt and she made us feel welcomed and heard. I'm excited to continue working with her for both my kids.
PCP has left ARC and he rarely needs to go to the doctor. We understand that with limited medical history, some doctors provide a different level of care. He mentioned how much he appreciated the doctor talking to him and explaining what she was seeing/hearing and what he could expect during treatment.
La Doctora muy linda mi hijo encantado 🤩
La atension y la explicacion en detalle tanto de la doctora como la enfermera fue exelente Encantada!
Professional
I went to the wrong ARC location, the front staff at Hutto was very kind but unable to reach the staff at the correct location, but did what she could to help. I called the scheduling line on my way over and they informed me I could still bring my kiddo. The front staff was as accommodating as they could be and we were able to be seen. It would be helpful if were easier to reach the front desk if the locations rather than being routed to a call center and they have to reach the desk. Dr Averitt was phenomenal as always. The nurse was very kind and my kiddo felt comfortable with both.
Six ARC physicians have been named 2024 Texas Super Doctors® "Rising Stars." See who made the list!
June 21, 2024 < 1 min read
Tips to help parents focus on their children's health and well-being during back-to-school.
July 20, 2023 3 min read
Ten ARC physicians, representing six specialties, have been named to the annual “Rising Stars” listing. Find out who’s on the list!
June 29, 2023 < 1 min read
Dr. Averitt is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)