Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Kyle Plum Creek Ages seen: 18 - 99 Joined ARC: 2024
Dr. G. McIntosh only sees patients for same-day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. McIntosh grew up in Akron, Ohio, the “Rubber Capital of the World” and home to many well-known musicians. He and his wife got to Texas just as soon as they could in 2015. In his free time, he continues his lifelong passion of playing music, with guitar being his main instrument. But he will also “pick up a bass, saxophone, or the cigar box banjo a patient made for me!” In addition to music, Dr. McIntosh enjoys traveling with his wife and has explored the U.S., Canada, Mexico, Ireland and Scotland. His favorite locales include anywhere with music, hiking Enchanted Rock, tubing the river in New Braunfels, and chilling in Guadalupe State Park with their rescue dogs. He says “Overall, nothing beats the Texas sky at night!”
My first memory of a physician was a ‘good old country doc’ whose office was behind my family home when I was young. He let me hang around his office and his care for patients made a strong impression on me. I was drawn to the science of medicine and Family Medicine allowed me to have a wide scope of caring for people – it was a natural fit. I love working as an urgent care physician, where we have the satisfaction of helping people feel better quickly, or we can direct them to more extensive care.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
Learn More
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-295-1333 Fax: 512-406-7327
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr was very attentive and his manners were very professional. He listened and then gave a prognosis. Took care of all my medical issues.
Nurse for Dr McIntosh was so kind, humble and very respectful. She is such a caring and devoted person and this was my first time meeting her. Dr McIntosh also same qualities and smart for the first time meeting both. I was extremely happy with their excellent customer service and care shown to me. What a great team they are. Both are very smart and knowledgeable in their work. Thank you. Well pleased with their service.
The Dr I saw was so pleasant and caring. He knew I wasn't feeling good at all and he did everything to make me feel comfortable and heard. I will definitely select this Dr again.
Dr. McIntosh was very kind, allowed me to voice my concerns, a good listener, he was thorough, diagnosed me immediately and provided me with a treatment and treatment plan immediately. This was my 3rd visit since I got the flu 2wks ago and he has been the best by far. Thank you so much!
I liked that I was able to get in the same day I called for an appointment!
Dr McIntish had me in and out before my scheduled appointment. It was unexpected and very much appreciated
Welcome to the Family Medicine team at ARC Kyle Plum Creek!
December 4, 2024 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)