Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Northwest Hills Specialty Ages seen: 18 - 99 Languages: Spanish Joined ARC: 2021
Dr. Spindel grew up in Mexico City and has been in the Austin area since 1984. When he is not working, Dr. Spindel enjoys spending time with his family, swimming laps at the YMCA, walking around Lady Bird Lake, and volunteering. Among his favorite area locales are the Lady Bird Lake trail, the reading room of the Central Austin Public Library, Enchanted Rock, and for barbeque, the Salt Lick in Driftwood.
I had two uncles who were doctors and great role models. Since childhood, I wanted to be like them and become a doctor. I am fascinated by the function and intricacy of the design of the human body. I also appreciate the individuality of each being as a separate and unique person with special attributes, and consider each patient unique. I am privileged to see each encounter with my patients as an opportunity to make a difference and see a vignette of a life. I am most grateful for that.
An anoscopy is used to examine the anal canal and rectum with an anoscope to help diagnose anal and rectal conditions.
Learn More
A colonoscopy is a safe and effective way to test for cancer in the colon or rectum (colorectal cancer). A colon cancer screening is typically a 20-30-minute outpatient procedure performed at a hospital or surgery center.
Screening tests for colorectal cancer, as well as methods to try to prevent it. In addition to regular colorectal cancer screenings, exercise and maintaining a healthy weight can reduce your risk of colorectal cancer.
What you eat can contribute to digestive problems. Changing your diet and lifestyle, avoiding certain foods, and managing stress may offer significant benefits.
An esophageal dilation is used to widen a narrowed section of your esophagus, relieving difficulty swallowing or dysphagia.
This procedure helps check the sigmoid colon, the inside of a part of the large intestine.
Gastroenterologists and advanced practice clinicians (APCs) can evaluate and provide care for diseases that affect the digestive system, which includes the gastrointestinal tract (esophagus, stomach, small intestine, large intestine, rectum, and anus) as well as the pancreas, liver, bile ducts, and gallbladder.
Helicobacter pylori (H. pylori) is a type of bacteria that infects your stomach. It can damage the tissue in your stomach and the first part of your small intestine.
IV delivered drug infusions for patients with inflammatory bowel disease (IBD).
A small bowel enteroscopy is a test that allows a provider to examine the deeper small intestine.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
An upper endoscopy is a procedure to examine the inner lining of the upper digestive tract.
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Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I disliked the doctor, his handling of the appointment, and his overall disinterest in my situation. I received no helpful information or explanation of the tests that were ordered. Despite discussing my use of semaglutide, he failed to mention that I needed to stop taking it seven days before the endoscopy he ordered. So after waiting almost three weeks for the procedure, it had to be canceled and rescheduled for another two weeks. I have already requested that any follow-up appointments be scheduled with a different doctor.
The Dr was so nice listened to me and wanting to help me.
All good. Was able to get worked in which was a huge benefit to me. Everyone I saw was top notch!
Dr Spindel was very reassuring and had a ready solution.
I already stated it, I felt like it was a very ‘cold appointment’ I didn’t think he cared about the subject. He didn’t give me tips tell me to do anything. He just discussed what I went to the ER for, my health history etc… I wish he was more personable? Not that he didn’t do what he was supposed to do. I just felt like more could have been accomplished with the visit this morning regarding myself. Such as a G.I map to see what is actually going on with my gut. Is there a health issue that is causing my weak gut? Why have I been diagnosed with H-pylori 2x. I told him that, he didn’t seem like he cared all that much.
The doctor was dismissive about my concerns and didn’t always let me finish my sentence. He didn’t seem to understand why I was being seen for IBS symptoms (to rule out anything else). He ordered some tests to be done but seemed reluctant to do so.
ARC is happy to announce that Enrique Spindel, MD, Gastroenterology, has joined the team at ARC Northwest Hills Specialty. Dr. Spindel’s tip for this holiday season? Be kind to yourself.
November 29, 2021 1 min read
Dr. Spindel serves as a back-up Gastroenterology doctor for ARC.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)