NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 0 - 99 Languages: Spanish Joined ARC: 2019
Dr. Clayton has relocated her practice on Wednesdays from ARC Bee Cave to ARC Far West Medical Tower. Her last day at ARC Bee Cave was Wednesday, February 14, 2024. Read letter.
Please see below for Allergy and Asthma physicians she recommends to patients wanting to transfer or establish care at ARC.
Dr. Clayton grew up in Denver, CO. When she is not working, she enjoys spending time with her family, watching movies, and enjoying new restaurants. Though relatively new to Central Texas, one of Dr. Clayton’s favorite local spots is the Alamo Drafthouse.
ARC continues to ask for social distancing in our lobby areas, where patients must wait for 30 minutes after their allergy shot, as a safety precaution for patient care. We appreciate your understanding.
I chose a career in allergy-immunology because this field gives me the opportunity to help people feel better every day. My goal is to make sure every patient is heard and understood, and to incorporate my patient’s perspective into my treatment plan.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Anti-IgE is a form of treatment for allergic conditions that has been approved for the treatment of moderate to severe persistent asthma and chronic idiopathic urticaria (hives with an unknown cause).
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr.Clayton is extremely knowledgeable, compassionate, and easy to talk to. I highly recommend her.
it was a good visit.
Very kind and detail
Dr. Clayton is the best physician I have had at ARC since Hans Haydon. I hope this reference resonates. Like him, she takes time, listens, problem solves and treats me with respect.
Dr. Clayton has been the most kind and caring! I'm so thankful for how great it's been to have her as a provider.
Dr Clayton is very responsive to my health issues and I highly recommend her. Amazing and caring physician.
How do you know which is best for you? Three ARC Allergists are here to answer your questions.
April 24, 2023 3 min read
Dr. Elisabeth Clayton shares some clues to help you figure out why you feel so bad right now.
April 3, 2023 2 min read
Drs. Michael F. de Lota and Sunaina Suhag were named “Best” in the Austin American Statesman/Austin 360 “2022 Best of the Best” - thanks to YOU! Read more.
September 19, 2022 1 min read
Dr. Clayton is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)