Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Scheduling for COVID-19 vaccine appointments for ages 6 months+ is now available:
Scheduling for ARC flu clinics is now available. It's easy to get your flu shot:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 0 - 99 Languages: Spanish Joined ARC: 2019
Dr. Clayton has relocated her practice on Wednesdays from ARC Bee Cave to ARC Far West Medical Tower. Her last day at ARC Bee Cave was Wednesday, February 14, 2024. Read letter.
Please see below for Allergy and Asthma physicians she recommends to patients wanting to transfer or establish care at ARC.
Dr. Clayton grew up in Denver, CO. When she is not working, she enjoys spending time with her family, watching movies, and enjoying new restaurants. Though relatively new to Central Texas, one of Dr. Clayton’s favorite local spots is the Alamo Drafthouse.
ARC continues to ask for social distancing in our lobby areas, where patients must wait for 30 minutes after their allergy shot, as a safety precaution for patient care. We appreciate your understanding.
I chose a career in allergy-immunology because this field gives me the opportunity to help people feel better every day. My goal is to make sure every patient is heard and understood, and to incorporate my patient’s perspective into my treatment plan.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Anti-IgE is a form of treatment for allergic conditions that has been approved for the treatment of moderate to severe persistent asthma and chronic idiopathic urticaria (hives with an unknown cause).
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Clayton took the time to explain my allergy testing results and answered all of my questions with great attention to detail. I left the visit very confident in the plan for my treatment moving forward. I appreciate the time she took to ensure I was well-informed and felt confident with my understanding of the results. A previous physician gave me those results but failed to spend time answering my questions and listening to my concerns. Dr. Clayton is now my allergy specialist, and I feel confident proceeding with my treatment plan with her.
Very very pleased not only with Dr. Clayton but her nurse. Dr. Clayton was great at offering me new solutions for my asthma.
Dr. Clayton was excellent. Listened to our concerns, had great recommendations, took time to answer all of our questions. We left feeling like we actually made some progress.
Both Dr Clayton and her nurse took time to answer my questions and make sure I fully understood the testing and treatment option. I feel like Dr Clayton is a partner in my health, not just a patient quota to meet. I wish I had a GP and GNY just like her!
Everyone was cheerful and upbeat. Dr Clayton so awesome toward quality of life.
Dr. Clayton truly cares about her patients. I was having an asthma flare, and she made the effort to work me in on a very busy Friday morning. I'm so grateful. The staff at this Austin Regional Clinic is so helpful and professional. I have nothing but for kind words for Dr Clayton and this clinic!
How do you know which is best for you? Three ARC Allergists are here to answer your questions.
April 24, 2023 3 min read
Dr. Elisabeth Clayton shares some clues to help you figure out why you feel so bad right now.
April 3, 2023 2 min read
Drs. Michael F. de Lota and Sunaina Suhag were named “Best” in the Austin American Statesman/Austin 360 “2022 Best of the Best” - thanks to YOU! Read more.
September 19, 2022 1 min read
Dr. Clayton is currently accepting new patients at:
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
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