Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Kelly Lane Ages seen: 0 - 18 Joined ARC: 2024
Dr. Harris grew up in Austin. In her free time, she says she’s a “foodie” and is either cooking or trying new restaurants. She also spends hours in her garden, loves to spend time with her family, and enjoys watching movies, being outdoors, and Bible studies. Her favorite local spots are the parks and lakes in the Austin area.
As a pediatrician, I provide long-term care from infancy to adolescence and make an impact on social determinants of health that affect children. Working with children and their families to instill preventive and healthy living habits can result in healthier generations in the future and mitigate chronic physical and mental illnesses. I love to listen and get to know my families, and understanding the social aspects of their lives and environment helps me better serve them. I am also passionate about education, and spend extra time to teach and ensure that families feel empowered to make the best decisions about their health. And it is also a joy seeing cute babies every day and celebrating their milestones!
ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.
Developmental and Autism screenings are tests that help diagnose developmental challenges in children.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Hearing screenings are tests to help identify hearing loss in children and its severity.
If you choose to breastfeed, your ARC pediatrician, Ob/Gyn, advanced practice clinician (APC), or care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents with specialized educational materials, classes, and visits with a lactation consultant, as needed.
Hearing loss screenings for newborns help determine if your baby has hearing loss.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
Our dedicated pediatricians and advanced practice clinicians (APCs) offer comprehensive 3-day and 2-week newborn visits designed to ensure the health and well-being of your newest family member.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
737-220-7200 Fax: 512-406-7340
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Estoy en muy feliz de poder atender a mis hijos en esa clínica.El personal que trabaja allí tiene muy buen trato, no tengo quejas, todo lo contrario y la recomiendo mucho.
Dr. Harris is exceptionally kind. We recently moved here and have had a hand full of Drs so far and we decided to make her our permanent one. Very kind and willing to listen
Dr. Harris was very kind during the visit. She is very thorough she went step by step and had great explanations. My daughter absolutely loved her and asked her questions because she felt comfortable with the visit. She made a great impression on her. Dr. Harris is an excellent doctor.
Dr. Harris was very helpful and welcoming with my children. She provided a very thorough care plan and I felt empowered as a parent after today’s visit.
Everyone was very helpful. The provider was amazing. She made sure to ask a lot of questions to figure out what was wrong with my son. Great service overall!
Hoy mi hija tuvo cita con su pediatra, no tengo quejas de ella, es muy amable y profesional.El trato de todo el personal desde que entras y hasta la salida es espectacular, el servicio que allí se brinda es muy bueno,hay mucha tranquilidad y la recomiendo mucho.
Welcome to the Pediatrics team at ARC Kelly Lane in Pflugerville!
August 12, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)