Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Georgetown Ages seen: 18 - 99 Languages: Vietnamese Joined ARC: 2021
Dr. Nguyen grew up in Ho Chi Minh City (formerly Saigon) in Vietnam. When he is not working, Dr. Nguyen enjoys spending time with his wife and two children, working on his herbal/fruit gardens, catching up with Continuing Medical Education (CME), “random YouTube video bingeing,” and martial arts. Being relatively new to Central Texas, he looks forward to exploring the area and all it has to offer.
Learn more about Doctor of Osteopathic Medicine (DO).
Growing up and seeing the suffering of patients in Vietnam due to limited resources, knowledge, and insurance structure, I wanted to help as a doctor. Internal Medicine gives me the opportunity to provide comprehensive and holistic solutions for each patient. We were taught that 60-70% of the useful information is from the clinical story, but I believe such information is from listening to patients, giving them the benefit of the doubt, and creating a shared solution that will work for the individual.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
Learn More
An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-819-0264 Fax: 512-406-6242
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr Nguyen goes the extra mile in patient care and truly understands what makes for whole health and wellness for me. I appreciate him so much!
I felt heard and compassionately advised on my concerns. Dr Nguyen is very knowledgeable and reassuring.
Everyone in this office is extremely kind and goes above and beyond anything I’ve ever experienced before. Dr Nguyen is absolutely the best doctor I’ve ever met. I feel safe in his care and know he absolutely has my best interest in mind.
Dr Nguyen was very helpful and caring as usual.
Everything is good especially the medical Doctor Thanks so much
The doctor gave Me and my concerns full attention.
Should you see a family medicine or internal medicine doctor?
August 9, 2023 2 min read
“Walking regularly is a great healthy habit,” says Chau B. Nguyen, DO, Internal Medicine at ARC Georgetown. Read his top tips to help make walking fun!
March 14, 2022 1 min read
ARC is pleased to announce that Chau B. Nguyen, DO, Internal Medicine, has joined the team at ARC Georgetown. Find out where Dr. Nguyen thinks the best patient information comes from.
September 15, 2021 1 min read
Dr. Nguyen is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)