Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Bee Cave Ages seen: 0 - 18 Joined ARC: 2024
Dr. Thompson grew up in Arlington, TX, and has been practicing pediatrics in Austin since 2010. In her free time, she enjoys spending time with her husband and four children. They keep her busy with their many sports and activities. She also enjoys walking, reading, cooking, and gardening. Her favorite family memories are made traveling with her family and spending time on the lakes and trails around Austin.
I was fascinated at a very early age by my aunt’s stories of her career in the newborn nursery, and I never looked back! I believe that listening is the greatest skill in a pediatrician’s tool belt, and I find joy in walking alongside parents through the journey of parenthood.
ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.
Developmental and Autism screenings are tests that help diagnose developmental challenges in children.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Hearing screenings are tests to help identify hearing loss in children and its severity.
If you choose to breastfeed, your ARC pediatrician, Ob/Gyn, advanced practice clinician (APC), or care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents with specialized educational materials, classes, and visits with a lactation consultant, as needed.
Hearing loss screenings for newborns help determine if your baby has hearing loss.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
Our dedicated pediatricians and advanced practice clinicians (APCs) offer comprehensive 3-day and 2-week newborn visits designed to ensure the health and well-being of your newest family member.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-676-2500 Fax: 512-406-7377
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Thompson is wonderful. She took her time, listened to our concerns and made sure to answer all our questions.
Every staff member showed exceptional caring for my daughter.
Dr. Thompson is THE BEST! She takes time to really listen:-)
We absolutely love Dr. Thompson, she is so caring and really takes the time to talk with you and make the kids feel comfortable with her. I only wish we were a little closer but she's worth the drive.
Dr. Thompson was extremely caring and considerate, our 1 year old is frightened easily by strangers and tends to cries a lot. Dr. Thompson was very understanding and caring not only with our baby, but also with us, And at a time like now where germs seems to be very scary like the measles and seasonal viruses going around she made us feel very assured and even boosted our confidence as parents that we were doing a great job when we where feeling a bit defeated. We absolutely adored Dr. Thompson and left our visit feeling 100 percent more Knowledgeable and grateful!
Dr Thompson is the best. We’d follow her anywhere!
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
We are pleased to announce the introduction of Sports & Musculoskeletal Medicine at ARC Bee Cave and the expansion of Pediatrics.
August 26, 2024 1 min read
Welcome to the Pediatrics team at ARC Bee Cave!
July 31, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)