Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 1 - 99 Joined ARC: 2016
Brian Watabe likes to stay active playing soccer, swimming, and running. He also enjoys cooking, playing piano, being active in his church, and discovering new restaurants with his wife.
Learn more about Physician Assistants.
I chose a career in medicine when I was a child. I cut my hand in the aftermath of an earthquake and the surgeon allowed me to watch as he repaired it and taught me about the various structure in my hand. I strive to know my patients on a personal level and educate them on their disease processes, so we can work together in making decisions about their care.
Sleep apnea is a serious, potentially life-threatening condition. Treatment may include oxygen, behavioral changes, surgery, therapy, or the use of a CPAP machine.
Learn More
Balloon sinuplasty is minimally invasive and effective at relieving symptoms of chronic sinusitis. ENT doctors can open up blocked sinus passageways and drain mucus buildup in patients suffering from chronic sinusitis symptoms by using a flexible balloon catheter.
Frenulum clipping is the procedure in which the lingual frenulum is cut. It is done when the frenulum seems unusually short or tight.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Tonsillectomies and adenoidectomies are surgeries to have the tonsils and adenoids removed. Often the tonsils and adenoids are removed at the same time. But sometimes, only one or the other is removed.
Our ENT specialists can help treat your voice problems through consultation, medicine, or surgery (if necessary).
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Horrible experience getting anybody on telephone. ARC is a very arrogant support organization.
Everything excellent especially PA Brian
Literally had to beg for a quicker appointment and when arrived the waiting area was empty. But Dr. Brain always makes time for my health care even if it's during his lunch hour. He understands the extreme need of my hearing healthcare.
Please get more doctors. It take so long to get an appointment and it’s often impossible to see your own doctor.
Long wait times for appointments.
Dr Watabe was super friendly and informative. He explained the data from my CPAP and how it was even better than my last visit. His demeanor and approach were very encouraging.
Brian Watabe, PA is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)