Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 16 - 99 Joined ARC: 2021
Angela grew up in a suburb of Minneapolis, MN. When she is not working, Angela enjoys being outdoors, including paddleboarding on Lady Bird Lake, hiking the trails in Austin, and exploring the many State parks. She also enjoys taking dance classes at Ballet Austin, volunteering to serve refugees and immigrants, and spending time with her “spunky dog, Bear.” One of her favorite area locales is the greenbelt, where, she says, “you feel like you’ve escaped to a little oasis outside the city.”
Learn more about Nurse Practitioners.
It was at a young age that I knew I wanted to be a part of something that met people at their most vulnerable state with a heart of compassion and empathy. I believe in listening to the patient, allowing them to feel seen and heard, and then coming alongside them to help find a solution that works for their specific needs. It’s knowing who the patient is and understanding what their health and wellness goals are that enables me to partner with them to achieve those goals.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The visit went well. I am feeling better and i hope to have my hemorroid issues resolved soon.
Ms Ekern took time to review my chart, listened to my concerns and helped me get imaging I needed. She and the staff were kind and my visit was expeditious.
Very professional yet also very friendly. All our questions and concerns were answered. Did not feel rushed.
Dr Ekern is very professional and caring and I feel heard
Muchas gracias ☺️
The assistant at the check in desk was kind and helpful. PA I saw was on time, knowledgeable, and took her time answering my questions. Appreciated!
Ms.Ekern assists the General Surgeons in providing evaluation, education, andtreatment of general surgical issues.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)