Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Enhanced text messaging from ARC!

June 06, 2024 1 min read

Enhanced text messaging from ARC!

Effective June 6th, 2024, ARC begins sending text messages directly from our electronic medical record (EMR) system. Messages display the SMS code number 27903. We aim to improve patient communications and services by providing timely and convenient updates regarding billing, scheduling, appointment notifications, and more. You will continue to receive texts from other SMS code numbers and additional emails or mailed letters, depending on your communication preferences.

ARC SMS code number

ARC's new text messaging allows both MyChart and Non-MyChart users to benefit from receiving text messages regarding various aspects of their care, including:

  1. Billing statements and balances
  2. Scheduling invitations and Fast Pass to schedule directly online via a link
  3. Appointment notifications such as missed appointments and requests to reschedule a visit

MyChart users will also receive text messages for:

  1. New test results, letters, or messages through MyChart
  2. Two-factor authentication codes for sign in

ARC will continue to send text messages from other SMS code numbers for:

  1. Appointment confirmations
  2. Patient registration and information updates
  3. Patient surveys
  4. Emergency messaging
  5. Pediatric health reminders

3 ways to opt in for text messaging

Most established ARC patients have previously consented to text messages and are automatically opted in. However, new patients and those for whom we do not have a current signed consent can still opt-in.

  • By text: Send a text message with the word "START" to 27903 to opt-in.
  • Through MyChart: Go to Your Menu > Communication Preferences to opt-in and customize your text message preferences.
  • At your next call or visit: On the phone with registration or during check-in, let staff know you would like to opt-in for text messages, and they can assist.

We highly encourage you to remain opted-in to receive expanded text messages that are important for your care at ARC. If you choose to opt out of expanded text messages, you will continue to receive email or physical mail communications, based on your listed communication preferences. ARC billing will also send emails about balances and balance changes if you opt out of texts.

If you have any questions or concerns, please call ARC MyChart Support at 512-272-4357 (512-ARC-HELP) Monday-Friday 8am – 5pm, except holidays.

Tags: Text Message Communications