eMD Access Partners with Capsule to Offer Telemedicine Patients, Same-Day Home Delivery of Prescriptions

Expanding Access to Quality Virtual Care and On-Demand Pharmacy Services to Texas Residents


— eMD Access, one of the largest urgent care telemedicine providers in Central Texas, and Capsule, America’s leading digital pharmacy, announce a new partnership enabling eMD Access patients to receive same-day home delivery of their prescription medications. This partnership enhances the eMD Access promise of providing on-demand quality health care to individuals and families by adding direct prescription delivery.

This exciting new partnership will allow eMD Access patients in Central Texas to have 24/7/365 telemedicine access to local doctors combined with home-delivery of prescription medication within a two-hour window during Capsule delivery hours. This gives patients the convenience of accessing a wide range of healthcare services right from the comfort of their own homes.

"In the six years I have been providing care to eMD Access patients, many have shared their appreciation for the convenience of on-demand virtual care. But when they needed prescriptions or over-the-counter medications, they still had to leave home. This partnership closes the loop for those patients,” said Jacob Childers, MD, Medical Director of eMD Access.

“People want the ability to conveniently access all of their healthcare needs in a single, simple, place,” said Capsule CEO Eric Kinariwala. “This new partnership gets us closer to allowing people to do just that. We’re both proud and excited to partner with eMD Access to give patients the most convenient and responsive high quality healthcare experience available.”


Capsule has digitized the entire pharmacy experience end-to-end with proprietary technology — eliminating familiar frustrations such as persistently out-of-stock medications, long wait times, lack of price transparency, and the inability to obtain private and personalized advice from expert pharmacists. Instead of spending millions on corner stores or forcing people to wait while their medications are mailed to them, Capsule has invested in technology and delivery that enables same-day, hand-delivery of prescriptions. Capsule accepts all major insurance plans, including Medicare and Medicaid, and works to find cost savings to pass on to consumers.


About eMD Access and Austin Regional Clinic

eMD Access, established in 2016, is an urgent care telemedicine service from Austin Regional Clinic (ARC) offering Texas residents 24-hour on-demand access to local family medicine and pediatric doctors for as low as $9.95 per month or, as a paid benefit through some employer groups and health plans. eMD Access doctors can answer questions, treat common ailments, diagnose minor illnesses, write prescriptions when appropriate, and refer to other medical professionals and specialists. The service includes features like instant messaging and video visits on a secure platform, 24/7/365, from almost anywhere. For more information, visit www.emdaccess.com.

Austin Regional Clinic is a multispecialty medical group committed to providing comprehensive healthcare services throughout Central Texas since 1980. ARC now provides health care to over 540,000 area residents in 33 locations in 14 Central Texas cities, including primary and specialty care. For more information, visit www.austinregionalclinic.com

About Capsule

Capsule is rebuilding the pharmacy industry from the inside out with an emotionally resonant experience and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers. Capsule has designed every aspect of the pharmacy experience to give consumers and partners the peace of mind of having their health looked after. Capsule is available in more than a dozen cities across the United States, with expansion plans to have the ability to reach 100 million Americans by year's end. For more information, please go to Capsule.com.

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