Physician Viewpoint: We Can’t Ignore Patient Feedback

Tags: Leadership Blog, Dr. Manish Naik, ARC Leadership blog

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How employers, health care purchasers, and providers can improve value-based care delivery

Employers and other healthcare purchasers and America’s leading medical groups are collaborating to find solutions to fix the fragmented US healthcare delivery system. Employers are the largest purchasers of health care outside of the federal government and depend on networks of medical systems to provide care, but the two groups rarely communicate with each other about how to provide high-value low-cost care to employees. The challenges with the current system, exacerbated by the COVID-19 pandemic, have had detrimental effects on patient care and highlighted the fact that the fee-for-service model does not align the needs of the providers with the needs of the employers/employees. There are opportunities for health system transformation when stakeholders—like purchasers and providers—share a common goal and come together to realize it.

Audio-only doctor visits during pandemic intrinsic to quality care for seniors

Telehealth has literally been a lifesaver during the pandemic. Restrictions on the use of and payment for telemedicine visits have been relaxed to help patients access their doctors while at home. However, the regulatory changes left out an audio-only option, important especially for seniors. Read ARC’s blog by ARC Founding CEO Dr. Norman Chenven.

How predictive analytics work – and why they help

Predictive analytics is being used today to provide better care and it has groundbreaking potential to enhance healthcare delivery. Without the physician-patient bond, the data that drive predictive analytics cannot be accumulated and the benefits cannot be realized.

ARC Doctors Use Apple Watches to Improve the Patient Experience

The introduction of electronic health records (EHR), has not decreased paperwork, just moved the time-consuming task from desk to screen. At Austin Regional Clinic, doctors use Apple Watches to automatically capture patient visit data, saving time and improving the patient experience.

CMS Risks ACO Success by Forcing Move to ‘Second Track’

Like many accountable care organizations, Austin Regional Clinic is building a record of success on the Medicare Shared Savings Program’s (MSSP) so-called “Track One”. Now looming, however is an automatic transfer of ARC to the MSSP’s riskier “track two” after years of hard work implementing our value-based, population health treatment model.