Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 6 - 99 Joined ARC: 2022
Dr. Blunk grew up in El Paso, TX. When he is not working, he enjoys playing his guitar, going to see/hear live music, or riding his bike around the lake. His favorite area locales include restaurants like Quality Seafood, Mongers, or Black’s BBQ, music venues Hole in the Wall, The White Horse, or Sagebrush, and Zilker Park/Barton Springs pool.
I have a passion for language and communication, and wanted to work in a field that supports those interests. Plus, Audiology allows me to directly help people in need. In my practice, I focus directly on the present needs of the patient. This means intense listening and always keeping the stated needs of the patient at the forefront of my practice.
You can protect your hearing with custom-made hearing protection ear molds or ear plugs. Ear molds are custom-made in-the-ear devices that protect your hearing with noise-canceling abilities and channel and amplify sound.
Learn More
ARC audiologists can help you find the proper ear protection to keep you going in you're creative environment.
Hearing aids can be customized to your hearing needs and lifestyle with the goal to make your hearing sharper and last longer. ARC offers a 30-day trial period with unlimited visits to help ensure a proper fit.
Hearing evaluations and hearing tests help determine if you are experiencing hearing loss and its severity.
ARC offers a wide selection of hearing protection systems to preserve and protect your hearing. We offer custom and universal fit devices to satisfy your level of comfort.
Audiologic, or hearing rehabilitation and counseling, aims to help you relearn the hearing abilities you may have lost due to hearing loss.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
No bedside manners. Dry as can be. Saw him almost 3 years ago & I had forgotten who he was or I would have not seen him. As dry then as today.
Visit was great
The audiologist was knowledgeable and adept at working with toddlers. The front desk person was so helpful getting our ENT appointment rescheduled. There is at least a two month wait for pediatric ENT appointments. We waited two months for this appointment. Dr. Watabe canceled our appointment the same morning as the appointment. I was on the phone for 1hr22min and while staff was considerate and tired, we ended the call without a rescheduled appointment. Staff at the South 1st location was able to get us rescheduled when we came in for the originally scheduled audiology appointment.
Like, very nice and answer all questions
AuD Blunk is a wonderful,knowledgeable Doctor & really cares about his Patients
Dr. Blunk explained the results of my hearing test so that I could understand. He also discussed options I might take in caring for my hearing in the future.
We are happy to welcome William B. Blunk, AuD, Diagnostic Audiology, to ARC South 1st Specialty and Pediatrics.
August 3, 2022 1 min read
Dr. Blunk is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)