Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Far West Ages seen: 18 - 99 Joined ARC: 2022
Dr. Date currently has long wait times for new patients. Please see below for physician and advanced practice clinicians (APCs) she recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Date is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Date was born in India, moved to the United States at age seven, to Houston at age eight, and Texas has been her home since. In her free time, Dr. Date enjoys cooking, reading (special interest in ancient civilizations and history), gardening, and birding. Dr. Date and her husband have two grown children and a dog “that is the baby of the family” and also requests a nightly walk! She enjoys the many interesting Central Texas spots where nature displays its beauty.
The inspiration provided by a close family friend who was a physician, my interest in the biological sciences, and the service-oriented aspect of medicine all led to my desire to become a doctor. I believe that health care is a partnership between the patient and provider.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
Learn More
An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Preventative health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Pleased with arc
Dr. Date is a very caring,,professional person who goes the mile to determine what the problem is and how to treat the situation!
Again, it was a pleasure seeing Dr Date. She is compassionate, thorough, and a very good doctor.
Dr Date, really took her time to listen to me and hear my symptoms. She was so thorough and kind. We need more physicians like her.
Excellent doctor and staff. Keep up the great work.
My blood pressure was high no medication was given. I am dizzy no medication was given I have tinnitus no medication was given I had ekg and blood work done. Ekg was normal. Waiting on blood work. I wish I didn't feel crappie most of the time. I feel nervous shakey and have anxiety. I have tinnitus 24/7.
Her diabetes diagnosis set her off on a journey of healthier choices, bariatric surgery, and medication-free management.
February 28, 2024 2 min read
We are pleased to announce that Swati D. Date, MD, Internal Medicine has joined the team at ARC Far West.
June 1, 2022 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)