Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Medical Tower Ages seen: 18 - 99 Languages: Hindi, Telugu, Spanish Joined ARC: 2006
Dr. Chadha met her husband in post-graduate training in Chicago. Her life is spent juggling a full-time busy practice and her family, which includes two children. Her hobbies include reading, traveling, cooking, and hosting family and friends for parties.
I chose the practice of Rheumatology because it allows me to see my patients for lifelong care. Rheumatology as a field of practice requires a comprehensive review of a patient’s symptoms and encompasses many diagnoses that challenge me intellectually.
A evaluation to help determine if you have an autoimmune disease.
Consultative and continuing care for regional musculoskeletal disorders is aimed at helping relieve hand pain, shoulder pain, hip pain, and knee pain caused by rheumatological conditions.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
Therapeutic intra-articular and soft tissue injections and aspirations help relieve pain in joints.
ARC rheumatologists help you learn about diseases and treatments to further aid your well-being.
Management of osteoporosis, a condition that causes bones to become brittle and fragile from loss of tissue.
Learn More
ARC Rheumatology offers outpatient consultations.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-8888 Fax: 512-406-7321
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Chadha is always attuned to my medical issues and personal situation and how both affect my health. Her medical expertise and insight make me feel heard and confident that her advice is just what I need and that I can be assured she will follow up with any areas she feels necessary for my well being. So grateful to have her for a doctor!!
Dr Chadha is the best most thorough doctor I have ever had.
Dr Chadha has great side bed manners very professional and heart warming I had a great appointment today Thank you so very much for being my provider.
Caring, personable, listens, supportive
Office, nurse and the Dr all were very responsive.
I am so pleased with the care I received from Dr Chadha. She listens and made me feel so much more at ease. I appreciate her advice and would recommend her to anyone that needs the care of a rheumatologist.
A routine Medicare Wellness Assessment at ARC turned into a life-saving moment for Judy. Today, she is cancer-free, a testament to the power of early detection.
February 6, 2024 4 min read
Dr. Chadha is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)