ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC South 1st Ages seen: 0 - 99 Joined ARC: 2018
Dr. Adams currently has long wait times for new patients. Please see below for the physician and advanced practice clinician (APC) she recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Adams is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Adams grew up in Covington, KY, a city just south of the Ohio River. When she is not working, she loves hanging out with her husband and dog, and exploring “all the cool things Central Texas has to offer.” Dr. Adams is relatively new to the area, but lists Live Oak Brewing and Lady Bird Lake among her favorite spots – so far!
I chose a career in Family Medicine because I wanted to be able to work with all ages, from newborns to geriatrics, and everything in between. Family Medicine seemed like the perfect fit because I can do a little bit of everything, while building relationships with my patients and their families. I believe in treating everyone as I would like to be treated, taking the time to listen, and providing the best care I can.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
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An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our providers are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and APCs cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Every time I’ve come to see my doctor, I spend over an hour waiting to be seen. I arrive at least 15 minutes before the appointment time but I will not be called for another hour or more. When I ask the front desk, the excuse is they are waiting for a room or the doctor is running late. Everybody’s time is important to them. Another patient cannot take a whole hour of my time or more, and when I get seen, I’m out of there in 10 minutes or less. That is not acceptable. It has happened 3 times in a roll and I am most offended that you would think my time is worthless so I can waste it like that. I take time off work to attend my appointments. You can do better. When I take my kids to see their pediatrician across the street, it doesn’t happen. They are on time. And on the rare occasion that they are running late, someone comes out to apologize and update me. In this office, they literally check you in and forget you. Once I was the last patient to leave the office. It was a nurse who was done for the day who literally said you’ve been sitting her for a while, what’s going on? Please do better.
Dr. Adams is an incredible Doctor. Intelligent, helpful and kind. Very thankful to have a PC doctor like Dr. Adams. She is a rare jewel in a sometimes broken and unnecessarily complicated medical system.
I like the way the Dr Adams listen to me and helpless in all I need
she was running behind which isn't her fault, and she still gave me all the time i needed during my appointment and it didn't feel rushed. she's so nice and always makes me comfortable
All of the items listed above plus the convient location to my home. Also, the labs that I needed in one location
Dr. Adams is amazing. She takes time to listen, very kind, great bedside manner, explains everything, and truly cares for you as a patient! More doctors need to be like her!!!
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)